Source Book: Experts Available for interviews

Who's Who

News media, bloggers & podcasters, our Source Book is a directory of experts available for interviews. Bios, photos and direct contact info at your fingertips.

Northwell Health’s Barbara Osborn

Bethpage Federal Credit Union’s Wayne Grosse

Henry Schein’s Ann Marie Gothard

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Kevin Kelly

Chief Experience Officer Live Smart Ai
Work Phone: (212) 461-6021 Cell Phone: (516) 749-9284 Website: Live Smart Ai
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Biographical Info

Kevin Kelly is a 30-year veteran of the interactive digital marketing and creative advertising space, with expertise in omni-channel strategy and customer experience design. Since founding Bigbuzz in the mid 90s, his “tech-geek” vision grew the small boutique operation into one of the top digital agencies in the country (Agency Spotter, 2019).

Passionate about AI and Machine Learning, Kevin serves as Chief Experience Officer (CXO) at Live Smart Ai where he designs innovative and efficient customer experiences through AI digital assistants. His current work includes voice experience design with the Amazon Alexa team to bring extraordinary guest services to some of the world’s leading hotels.

Kevin co-hosts the popular podcast, The Disney Way for The Digital Age with former Disney executive Debbie Zmorenski, where they explore corporate culture, branding and service excellence, through storytelling, technical curiosity and friendly conversation. He has a degree in Music Engineering from Berklee College of Music, and spent several years as a touring rock band drummer and record producer. Kevin is passionate about living an active, adrenaline-fueled life, which includes competing in Ironman triathlons, racing Mini Coopers, and getting knocked out while boxing for charity.

Interview Kevin on these topics: Customer Experience Design, Ai & Machine Learning, Voice Experience Design & Chatbots

Categories: Artificial Intelligence (Ai) & Machine Learning, Customer Experience Design, Family & Senior Support Services, Technology – Chatbots, Voice Experience Design
Updated 2 months ago.
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