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Purchase Terms & Conditions

General

By purchasing from the Fair Media Council online store, you agree to these Purchase Terms & Conditions. Please review them before completing your order.

Product Types

FMC sells two types of items:

Merchandise (physical goods)

Products such as mugs, apparel, tote bags, and accessories are manufactured and shipped through third-party providers. Shipping rates and delivery times vary based on destination and carrier.

Tickets (virtual items)

Event registrations for FMC conferences, programs, masterclasses, or the Folio Awards are virtual items, not physical products. All ticket sales are final and nonrefundable.

Orders & Payments

  • Orders are processed when payment is successfully completed.
  • You agree to provide accurate billing and shipping information.
  • FMC reserves the right to refuse or cancel orders if fraud is suspected or information is incomplete.

Shipping (Physical Goods Only)

  • Shipping fees are calculated at checkout.
  • Delivery dates are estimates and not guaranteed.
  • FMC is not responsible for delays caused by carriers, weather, or fulfillment partners.
  • Lost or damaged items will be addressed on a case-by-case basis; we will assist you in working with the fulfillment provider.

Returns & Refunds

Merchandise

Because FMC merchandise is produced on demand, all merchandise sales are final unless:

  • The product arrives damaged
  • The product received is incorrect

If an issue occurs, contact us within 7 days of delivery at info@fairmediacouncil.org with photos and your order number.

Tickets

  • All ticket sales are final and nonrefundable.
  • Tickets may be transferred to another attendee with advance notice.
  • If FMC reschedules or cancels an event, ticketholders will be notified of available options.

Digital Items

If FMC offers digital downloads or PDFs, they are provided “as is.” Unauthorized sharing, reproduction, or resale is prohibited.

Taxes

Applicable sales tax will be calculated at checkout based on your location.

International Orders, Duties & Customs Fees

For orders shipped outside the United States:

  • Customs duties, import taxes, VAT, and any additional fees imposed by the destination country are the responsibility of the customer.
  • These charges are not included in the product price or shipping costs shown at checkout.
  • FMC and our fulfillment partners (including Printful) cannot predict or control these fees.
  • If a package is held by customs, delayed, or returned due to unpaid fees, the customer is responsible for resolving the issue.

Contact

For questions or support with an order:  email info@fairmediacouncil.org

Last update: December 2025

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